Change Management Process: Is Change Working? How to Measure Effectiveness

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Course features
  • Category: Change Management
  • Course Length: 6 minutes
  • Series: The Change Management Process
  • Video Length: 2.75 minutes
  • Author: The URL dr
  • Resources: Choosing the Right Metrics to Measure Change Checklist
Course overview
In this micro course, learn why measuring the effectiveness of change is critical and how to define and record success metrics.
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course learning objectives
  • Identify the importance of measuring change
  • Utilize KPI's
  • Identify shortcomings to improve change implementation
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Certification included
Downloadable certificate upon completion.

Measure for success. Metrics matter.

A company undergoing a change initiative relies on many individuals who, together, make change happen. But what good is the change if you’re unsure if it achieved your goals? That’s where metrics come in and why they matter. This course will give you the tools that you need to understand whether or not change in your workplace is effective. 
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Change Management


Strategic Planning

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author