Communication Challenges: How to Deal With a Difficult Boss

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Course features
  • Category: Communication
  • Course Length: 9 minutes
  • Series: Communication Challenges
  • Video Length: 3.5 minutes
  • Author: The URL dr
  • Resources: Communication Style Resources
Course overview
In this micro course, you’ll develop a framework for building rapport and a better relationship with your boss. You’ll learn strategies for dealing with three types of challenging bosses as well as five steps for developing a stronger working relationship.
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course learning objectives
  • Identify how to deal with 3 types of difficult bosses
  • Apply 5 steps to improve your working relationship with your boss
  • Identify how to handle criticism
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Certification included
Downloadable certificate upon completion.

Building rapport with a difficult boss

How to Deal with a Difficult Boss teaches strategies for dealing with three types of challenging bosses. You'll be given a five step process for developing a stronger working relationship with your boss.

A great boss can provide critical direction while also challenging you to grow your skills. A difficult boss can impede your success and become a daily source of frustration or contention at work. The challenges of working with a difficult boss are real. But that’s no excuse to surrender your professional ambitions or mirror your boss’s unprofessional behavior.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course


Relationship Building

Conflict Resolution

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author