Communication Challenges: How to Handle Common Workplace Issues

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Course features
  • Category: Communication
  • Course Length: 7 minutes
  • Series: Communication Challenges
  • Video Length: 5.5 minutes
  • Author: The URL dr
  • Resources: Communication Resources
Course overview
In this micro course, you'll discover how communication lies at the heart of many workplace challenges, and effective communication is the key to managing and improving them. You’ll also learn how to use strong communication skills for handling five of the most common workplace challenges. 
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course learning objectives
  • Identify the five most common workplace challenges
  • Assess ways to handle common workplace challenges through communication
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Certification included
Downloadable certificate upon completion.

Using communication skills to solve workplace challenges

"How to Handle Common Workplace Issues" demonstrates how to use strong communication skills for handling five of the most common workplace challenges. Workplace challenges can surprise you in the form of a difficult boss or coworker. They may frustrate you in the form of miscommunications or disagreements. Or, some workplace challenges may even be caused by your own mistakes.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course


Problem Solving

Conflict Resolution

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author