Communication Challenges: Knowing When to Involve HR

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Course features
  • Category: Communication
  • Course Length: 8 minutes
  • Series: Communication Challenges
  • Video Length: 4.25 minutes
  • Author: The URL dr
  • Resources: Checklist for When and How to Approach HR
Course overview
In this micro course, you'll get clarity in working with HR on problems that deserve their attention. You'll learn the function of HR, when you should (and shouldn’t!) involve HR, as well as best practices for approaching HR with a problem. 
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course learning objectives
  • Define the role of HR
  • Compare when you should involve HR and when you shouldn't
  • Identify 4 steps to approach HR
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Certification included
Downloadable certificate upon completion.

Is this a problem for HR?

Your relationship with the HR team often ends after your first week at a new job. They give you your tax and payroll forms, explain your benefits, send you off with an employee handbook—and that’s it. But maybe you treat HR personnel as your confidants and coaches? You go to them at the first sign of trouble at work or approach them for coaching about your career.

"Knowing When To Involve HR" explores the function of HR and identifies when you should and shouldn't go to HR. You get clarity on who HR people are, what role they play in a company, and what situations warrant a visit to the HR department. You'll also get best practices for approaching HR with a problem.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course


Problem Solving

Conflict Resolution

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author