Crisis Management: Crisis Management at Work 101

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Course features
  • Category: Leadership
  • Course Length: 6 minutes
  • Series: Crisis Management
  • Video Length: 4 minutes
  • Author: The URL dr
  • Resources: Stages of Crisis Management Checklist
Course overview
This micro course will give you an introduction to crisis management. You’ll learn what a crisis is, what crisis management means, and the three stages of crisis management. Use this knowledge as a foundation for continued learning in crisis management. 
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course learning objectives
  • Define a crisis
  • Identify three stages of crisis management
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Certification included
Downloadable certificate upon completion.

Handling crises effectively at work

Especially when unexpected, a crisis can shake a company to its core. Regardless of the size of your company or the protections that you have in place, you can’t make yourself immune from crises. A poorly handled crisis could lead to the loss of your business—or worse. That’s why leaders need to know how to manage crises effectively.

"Crisis Management at Work" teaches what a crisis is and what a crisis means. It will give you the foundation as a leader to handle the unexpected with grace and provide a positive role model to your team. 
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Problem Solving

Change Management

Risk Management

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author