Crisis Management: How to Respond to a Crisis

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Course features
  • Category: Leadership
  • Course Length: 10 minutes
  • Series: Crisis Management
  • Video Length: 3 minutes
  • Author: The URL dr
  • Resources: Checklist for How to Respond to a Crisis
Course overview
In this micro course, you'll discover ways that curb the damage a crisis can do and prevent the crisis from escalating. 
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course learning objectives
  • Define crisis management
  • Identify four steps of a crisis response
  • Develop guidelines for crisis communication
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Certification included
Downloadable certificate upon completion.

Leadership in times of crisis

"How to Respond to a Crisis" will teach you how to move quickly and decisively in case of a business scandal, an industrial accident, a financial collapse, a fire, a natural disaster, or some other kind of catastrophic event. Times of crisis require strong leadership. It's imperative that you know what to do to minimize the negative impact on your business and reputation.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Problem Solving

Change Management

Risk Management

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author