Empathy: How to Communicate with Empathy

Write your awesome label here.
Course features
  • Category: Communication
  • Course Length: 8 minutes
  • Series: Empathy
  • Video Length: 3.25 minutes
  • Author: The URL dr
  • Resources: Communicating With Empathy Checklist 
Course overview
In this micro course, we explain how empathy fuels successful conversations. We also outline how to communicate with empathy, and we list three statements to avoid when offering support. 
Empty space, drag to resize
course learning objectives
  • Communicate with empathy
  • Respond with empathy
Empty space, drag to resize
Certification included
Downloadable certificate upon completion.

Validating the other person's emotions and listening

"How to Communicate with Empathy" will give you the tools that you need to be able to communicate at work with empathy. Whether it’s a one-on-one conversation or a group meeting, empathy is at the root of successful communication. When we communicate with empathy, we listen before we speak, acknowledge what we’ve heard, and validate the other person’s emotions. We offer support and let others know they’re not alone. Empathy opens the door to conversations built on respect, honesty, and collaboration.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
Test drive a course

Try one of our courses for Free!

Get a first hand look at how KnowledgeBANK courses can teach you business and life skills
Boost your confidence, master the field, and increase your value in the marketplace
Write your awesome label here.

Skills you'll learn in this course


Compassion & Empathy


Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author