Empathy: How to Develop Strategies for Building Empathy

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Course features
  • Category: Communication
  • Course Length: 4 minutes
  • Series: Empathy
  • Video Length: 2.25 minutes
  • Author: The URL dr
  • Resources: How to Build Empathy Checklist 
Course overview
In this micro course, we’ll explain how empathy can be learned, and we’ll describe four strategies for building empathy. Then, we’ll demonstrate how you can ask questions to improve your understanding of another’s emotions. 
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course learning objectives
  • Identify 4 strategies for building empathy
  • Ask thoughtful questions
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Certification included
Downloadable certificate upon completion.

How to develop your empathy skills

"How to Develop Strategies for Building Empathy" will dive into effective methods for developing empathy. It’s not always easy, or comfortable, to develop empathy. It requires self-awareness, sharp observation, and patience. To empathize with others, we need to suspend our judgment, see things through another’s eyes, and use our imagination.

Often, people view these traits as inherent. Either you have empathy, or you don’t. But like all skills, empathy can be developed and practiced. There are strategies you can follow to improve your ability to recognize and understand the emotions of others.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Relationship Building

Compassion & Empathy


Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author