Empathy: How to Overcome Empathy Roadblocks

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Course features
  • Category: Communication
  • Course Length: 6 minutes
  • Series: Empathy
  • Video Length: 3.25 minutes
  • Author: The URL dr
  • Resources: Checklist of Empathy Roadblock Questions
Course overview
In this micro course, we’ll look at empathy roadblocks in detail. We’ll explain what an empathy roadblock is, and list some of the most common ones. Then, we’ll propose four solutions for overcoming these roadblocks. 
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course learning objectives
  • Identify an empathy roadblock
  • Overcome 4 empathy roadblocks
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Certification included
Downloadable certificate upon completion.

Navigating empathy

"How to Overcome Empathy Roadblocks" will give you the skills that you need to work through things that might get in the way of empathy. Empathy is stepping into someone else’s shoes, but what happens when the shoe doesn’t fit? What happens when we fail to notice, understand, and relate to our conversation partner?

Empathy can be tricky. There are roadblocks. Maybe we’re too absorbed in our own world to consider another’s perspective. Perhaps we’re making assumptions and jumping to false conclusions. Or maybe we’re just too different from this person to get them.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course


Compassion & Empathy

Problem Solving

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author