Empathy: Why You Need Empathy in the Workplace

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Course features
  • Category: Communication
  • Course Length: 4 minutes
  • Series: Empathy
  • Video Length: 2.5 minutes
  • Author: The URL dr
  • Resources: Benefits of Empathy Checklist 
Course overview
In this micro course, we’ll take an in-depth look at the value of empathy in the workplace. We’ll explain how performance can plummet without empathy and share five reasons why empathy is important. 
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course learning objectives
  • Identify the consequences of a workplace without empathy
  • Identify 5 reasons why empathy is important
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Certification included
Downloadable certificate upon completion.

Why do we need empathy in the workplace?

"Why You Need Empathy in the Workplace" will guide you through the importance of empathy at work. To experience empathy, you must imagine yourself in another’s place, see things through their eyes, and consider how an experience or emotion might affect them. In the workplace, being empathetic helps you connect with others. It fuels productive conversations, builds stronger relationships, and boosts morale. In short, it’s an essential business skill.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Compassion & Empathy

Team Building & Teamwork

Emotional Intelligence

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author