Negotiation and Persuasion: Skills for Negotiation and Persuasion

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Course features
  • Category: Communication
  • Course Length: 7 minutes
  • Series: Negotiation and Persuasion
  • Video Length: 3.25 minutes
  • Author: The URL dr
  • Resources: Communication Resources
Course overview
In this micro course, you’ll review five steps to improve your skills in empathy, active listening, interpersonal communication, and rapport-building, which are all critical to successful negotiation and persuasion.
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course learning objectives
  • Identify the top three mistakes to avoid while influencing others
  • Examine the five steps to improve in the art of influence
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Certification included
Downloadable certificate upon completion.

Demonstrating your ideas with persuasion

"Skills for Negotiation and Persuasion" teaches you how to increase your influence by learning three common mistakes to avoid in negotiation or persuasion. The most successful influencers don’t need to force their will on others. Rather, they demonstrate why their ideas best serve the other party’s interests.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course



Problem Solving

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author