Sales Fundamentals: Basic Skills for Communicating in Sales

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Course features
  • Category: Sales
  • Course Length: 7 minutes
  • Series: Fundamentals
  • Video Length: 3.25 minutes
  • Author: The URL dr
  • Resources: Good Communication Checklist 
Course overview
In this micro course, you’ll learn what makes an effective communicator in sales. You’ll also learn how you can start improving your skills today. 
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Course Learning Objectives
  • Define why communications is important in sales
  • Identify what good communicators do in a sales role
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Certification included
Downloadable certificate upon completion.

Communicating effectively during the sales process

Explore the importance of communication and building relationships through good communication in sales. Understanding how to share and receive information is essential to being an effective salesperson. Success in sales is a delicate balance between theory and practice, and both come into play as you learn to communicate well.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course


Account Development


Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author