Sales Fundamentals: Sales Basics

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Course features
  • Category: Sales
  • Course Length: 8 minutes
  • Series: Fundamentals
  • Video Length: 4.75 minutes
  • Author: The URL dr
  • Resources: Resources to help you further develop your sales skills.
Course overview
In this micro course, you’ll learn more about what sales is—and isn’t—and how important human connection is for success. You’ll also learn a few essential sales terms and how every department of an organization is vital to making a sale. You'll also explore various sales processes and methods. 
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Course Learning Objectives
  • Define sales
  • Identify common sales terms
  • Explore sales processes and methods
  • Identify the members of a sales team or sales department
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Certification included
Downloadable certificate upon completion.

Sales 101

Introduction to Sales gives those new to the sales process and sales roles, the fundamentals of how sales work in an organization. The best salespeople excel at making connections—a far cry from the aggressive techniques that too many people still associate with sales. And though the skills necessary for success in sales may seem mysterious or elusive, many experienced salespeople follow well-practiced strategies that those new to the field can easily adopt. Learn how to start your sales career off on the right foot. Explore how to become a successful sales person in this course.
What We Offer

What's included in this online course?


Professional video is included with every course, discussing main topics and recapping key learning points.

Knowledge Checks

Check your retention of material and concepts with fun knowledge checks in the form of quizzes and games.

Engaging Material

Interactive elements, scenarios, and knowledge checks make learning entertaining and boost comprehension. 

Business Soft Skills

Critical knowledge to increase your value to your employer. Study at your own pace, at home or on the go.

Additional Resources

A list of additional resources is included with each course, directing students to extra material for further study.

Summary / Checklist

Each course comes with a summary of the key areas taught, in addition to a checklist for immediate implementation of ideas.
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Skills you'll learn in this course

Account Development


Customer Focus

Kim Merritt

Kim Merritt, The URL dr, has been teaching and training the business community for over thirty years. Her company's line of business soft skill micro courses are a quick and effective way to master a new competency in fifteen minutes or less. 
Patrick Jones - Course author